# Daily 100 Credits claim card missing after 3 successful claims — request for eligibility review (1 account, 1 device) **URL:** \ **Category:** Others\ **Tags:** credit\ **Created:** [October 26, 2026, 1:57am UTC](https://forum.qoder.com/t/daily-100-credits-claim-card-missing-after-3-successful-claims-request-for-eligibility-review-1-account-1-device/13556 "2026-10-26T01:57:40Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![WDZ](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/wdz/32/5650_2.png) [@WDZ](https://forum.qoder.com/u/WDZ)\ **Post date:** [October 26, 2026, 1:57am UTC](https://forum.qoder.com/t/daily-100-credits-claim-card-missing-after-3-successful-claims-request-for-eligibility-review-1-account-1-device/13556/1 "2026-10-26T01:57:40Z")
Hi Qoder team,I would like to report a problem with the Daily 100 Credits campaign and ask for a review of my account eligibility. The claim entry disappeared silently after three successful claims, even though I use only one Qoder International account on one device.What happened Oct 21, 2026, 10:09 (UTC+8): claimed 100 Credits successfully. Add-on balance: 100. Oct 22, 2026, 11:17 (UTC+8): claimed 100 Credits successfully. Add-on balance: 200. Oct 23, 2026, 13:12 (UTC+8): claimed 100 Credits successfully. Add-on balance: 300. Oct 24, 2026, 11:29 (UTC+8): the Daily 100 Credits page opened normally, but there was no claim card. The client state was hasClaimableCampaign:false / claimable:false. The add-on balance remained 300. No error message was shown. Steps to reproduce Sign in to Qoder Desktop (International) 0.4.11 on the same Mac. Open the usage panel and click the gift / Daily 100 Credits entry. After the 10:00 (UTC+8) window opens, the activity page loads, but no claim card is displayed. Expected behaviorA claim card for the current daily window should be available, as it was on Oct 21–23.Actual behaviorThe activity page loads without an error, but the account receives no claimable campaign. The client reports claimable:false; the balance does not increase. This looks like a server-side eligibility restriction rather than a UI or network failure.Environment Qoder Desktop: 0.4.11 OS: macOS 27.0.1 Device: MacBook Pro (M1 Max) Time zone: UTC+8 Account UID (from the app log): 01a15c10-90c6-773a-ae08-f47b07037ee5 Account email: [wdazhaodfqx@gmail.com] Why I am askingI currently have only one Qoder International account, and I only sign in on this one Mac. I am not running multiple accounts, and I do not share the account.I want to be transparent about one thing: before this account, I deleted and re-registered the same email on the same device twice, because I was trying to resolve an earlier issue. I now understand that this was a mistake and may look like the “same-device repeated login” pattern. I have stopped doing that. I understand from a similar community case that Qoder may apply a “one device, one account, one trial” rule. If that is what happened here, I would be grateful for a review of my current situation.My intention is to use Qoder International long-term for my daily work with overseas models and the desktop workflow. The daily 100 Credits is helpful, but my main request is to understand whether my account has been permanently flagged, and whether the eligibility can be restored now that I keep only one account on one device.Request Please check whether my account or device has a risk-control record that is suppressing the Daily 100 Credits campaign. If the record is related to my earlier same-device re-registrations, I sincerely apologize. I have stopped and will not repeat it. Please consider lifting the restriction for this account, or let me know if there is a legitimate waiting period or review process. If the account is not eligible under the campaign rules, please tell me the specific reason and whether the eligibility can be restored in the future. A clear answer would help me decide how to continue using the international version. I am happy to verify my identity or provide any additional logs. Thank you for your time and for considering this request. ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [October 26, 2026, 2:02am UTC](https://forum.qoder.com/t/daily-100-credits-claim-card-missing-after-3-successful-claims-request-for-eligibility-review-1-account-1-device/13556/2 "2026-10-26T02:02:06Z")
> [@WDZ](#): > > [wdazhaodfqx@gmail.com](mailto:wdazhaodfqx@gmail.com) Hello, upon verification, your account has currently triggered the system’s security risk control mechanism and is temporarily ineligible to participate in this event.