I am writing to request the cancellation of my trial subscription and a refund for an unintended charge.
I recently signed up for a trial of your service. My understanding was that this was a free trial period. However, I have noticed that a monthly subscription fee has been charged to my account.
Here are my details for your reference:
- **Registered Email Address:**danislee@gmail.com
My requests are as follows:
-
**Immediate Cancellation:**Please cancel my subscription immediately to prevent any future charges.
-
**Refund Request:**I kindly request a full refund for the recent charge, as it was applied unexpectedly during what I believed to be a trial.
Could you please confirm once the subscription has been terminated and initiate the refund process? Thank you for your assistance in resolving this matter.
Sincerely,
Danis Lee (Associated with danislee@gmail.com)