I can't log in to the program

Bug Reports
1

Hello. I can’t log in to the program using my account. It just redirects me, but I can’t log in. What should I do?

2

If you’re experiencing issues with logging in, could you please send the Qoder logs from your computer to contact@qoder.com? This will help us investigate the problem.

Log locations:

  • Mac:

    ~/Library/Application Support/Qoder/SharedClientCache/cache/diagnosis.bin
~/Library/Application Support/Qoder/logs

  • Windows:

    C:\Users\YourUsername\AppData\Roaming\Qoder\SharedClientCache\cache\diagnosis.bin
C:\Users\YourUsername\AppData\Roaming\Qoder\logs

  • Linux:

    ~/.config/Qoder/SharedClientCache/cache/diagnosis.bin
~/.config/Qoder/logs

Replace YourUsername with your actual Windows user account name.

We appreciate your help in troubleshooting this issue.