# I didn't get my free trail credits

**URL:** <https://forum.qoder.com/t/i-didnt-get-my-free-trail-credits/7372>\
**Category:** Others\
**Tags:** credit\
**Created:** [April 22, 2026, 7:52am UTC](https://forum.qoder.com/t/i-didnt-get-my-free-trail-credits/7372 "2026-04-22T07:52:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KR\_Shanto](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/kr_shanto/32/68_2.png) [@KR\_Shanto](https://forum.qoder.com/u/KR_Shanto)\
**Post date:** [April 22, 2026, 7:52am UTC](https://forum.qoder.com/t/i-didnt-get-my-free-trail-credits/7372/1 "2026-04-22T07:52:09Z")

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Hey I just signed in to Qoder and I didn’t get any free credits.

I received an email that I have my free credits to claim..

It said I need to chat to claim my credits _(I suppose)_ but I can’t even chat with the AI.

So I did… I did some coding with the Lite mode selected.  
But still didn’t get the free credits ☹

Now what should I do?

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [April 22, 2026, 1:45pm UTC](https://forum.qoder.com/t/i-didnt-get-my-free-trail-credits/7372/2 "2026-04-22T13:45:02Z")

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**How does the Pro trial work?**

When new users sign in to the Qoder client ( **requires latest version; not available on virtual machines** ) for the first time, they will receive a one-time, free 2-week (14-day) Pro trial. This trial includes 300 Credits and full access to Pro-exclusive features. Upon expiration, your account will be automatically downgraded to the Free plan, and any unused trial Credits will be cleared.  
If you upgrade to a paid plan before the trial ends, your remaining trial Credits will be automatically converted into a Credit Pack and will remain in your account with their original expiration date. This ensures you won’t lose any unused Credits for upgrading early.  
To ensure a fair trial experience for all users, the Pro Trial is limited to one account per user. Any additional trial accounts created will be suspended.

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**Author:** ![Althea\_Powers](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/althea_powers/32/91_2.png) [@Althea\_Powers](https://forum.qoder.com/u/Althea_Powers)\
**Post date:** [June 1, 2026, 2:31pm UTC](https://forum.qoder.com/t/i-didnt-get-my-free-trail-credits/7372/3 "2026-06-01T14:31:03Z")

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This does not work!!!

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**Author:** ![AhmedEjam](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/ahmedejam/32/4998_2.png) [@AhmedEjam](https://forum.qoder.com/u/AhmedEjam)\
**Post date:** [July 26, 2026, 3:38am UTC](https://forum.qoder.com/t/i-didnt-get-my-free-trail-credits/7372/4 "2026-07-26T03:38:07Z")

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I have the exact same issue here, anyone can help?