I sent the refund request email as requested, but I don’t know if I’ll get a refund. The points haven’t been used, but time will keep passing. I need a definite answer.
How can I request a refund?
Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to refund@qoder.com. Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days.
Is the email you sent like this? If so, please share the email address you used to send it with me—I’ll look into it for you, friend.
Yes, the email address is a1056356463@gmail.com,I’ve already sent it.
I just checked, and it’s currently being processed. Have you received our email? If any additional information is needed, please provide it—once everything is submitted, the refund will take approximately 5 to 10 business days.
Ok, I have provided the relevant information.
15896470759@163.com I’ve already sent it.
How can I request a refund?
Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to refund@qoder.com. Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days.
refund@qoder.com We didn’t find your email in our inbox—could you please double-check and confirm?
我也发送了退款申请邮件，邮箱是：fungultra@gmail.com，是否有收到
收到了，已经有相关同事处理了，请查看邮箱，耐心等待即可
您好，您的消息我们已收到。关于您的退款诉求，团队正在加急处理中。
需向您说明的是，按照平台常规规则，资源包类产品因即时交付的特性，通常不支持退款。但考虑到您的具体情况，我们已为您启动了特殊的内部审批流程进行破例处理。由于该流程涉及多层级审核，耗时稍长，请您耐心等待，我们将全力推动尽快完成退款 