I need a Refund

I sent the refund request email as requested, but I don’t know if I’ll get a refund. The points haven’t been used, but time will keep passing. I need a definite answer.

How can I request a refund?

Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to refund@qoder.com. Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days.

Is the email you sent like this? If so, please share the email address you used to send it with me—I’ll look into it for you, friend.:grinning_face:

Yes, the email address is a1056356463@gmail.com,I’ve already sent it.

I just checked, and it’s currently being processed. Have you received our email? If any additional information is needed, please provide it—once everything is submitted, the refund will take approximately 5 to 10 business days.

Ok, I have provided the relevant information.

15896470759@163.com I’ve already sent it.

How can I request a refund?

Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to refund@qoder.com. Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days.

refund@qoder.com We didn’t find your email in our inbox—could you please double-check and confirm?

我也发送了退款申请邮件,邮箱是:fungultra@gmail.com,是否有收到

收到了,已经有相关同事处理了,请查看邮箱,耐心等待即可

我申请了退款,10多天没任何回应

您好,您的消息我们已收到。关于您的退款诉求,团队正在加急处理中

需向您说明的是,按照平台常规规则,资源包类产品因即时交付的特性,通常不支持退款。但考虑到您的具体情况,我们已为您启动了特殊的内部审批流程进行破例处理。由于该流程涉及多层级审核,耗时稍长,请您耐心等待,我们将全力推动尽快完成退款 :saluting_face:

我需要退款,已经发邮件了。还有为什么没有到时间会提前扣款呢!上个月的是到 2026-04-26 23:59:59,为什么会提前十几分钟2026-04-26 23:42扣了下个月的?

I want to cancel my subscription and refund me the recent amount paid for last renewal of ultra plan. i have sent a mail to refund@qoder.com with invoice details within 24 hours and have not used any credits. i dont know if i will be able to get a refund. what else should I do??

2265037589@qq.com is My email address, and i also sent the refund request email as requested, but I don’t know if I’ll get a refund. Please check my email. I am very worried about my 200 dollor