Official Support Team:
My Qoder account email is: [zhouchang@lianzhenglink.com]
Today ([deduction date, 2026-03-03 08:56]), I was charged [$10] for an automatic renewal under the [Pro] plan.
Since the deduction, I have not used any Credits (no code generated, no tasks run, no points consumed), and it has been less than 24 hours since the charge. This fully complies with your official refund policy (refunds are available within 24 hours of subscription/renewal if no Credits have been used).
I already sent a refund request email to refund@qoder.com at 2026-03-03 9:18 (including a screenshot of the bill as an attachment) and copied contact@qoder.com.
I hope the backend team can review and process the refund as soon as possible, and confirm that the subscription will not continue to auto-renew. After the refund, I will downgrade to the Free plan.
Thank you for your support! Please help confirm the status or process this directly. Thank you!