I recently upgraded to the Pro Plus plan on Qoder after being very satisfied with the free version. However, once I started using the premium plan, my live project completely crashed while making even simple CSS changes.
To make matters worse, I wasn’t even able to restore my project from a backup I had taken. This has caused a serious disruption, and I deeply regret upgrading to the paid plan.
I would like to cancel my Pro Plus membership and request a full refund for my payment.
Thank you for your use and feedback. We apologize that once the points are used, refunds cannot be issued. You can submit a problem report in the Qoder settings in the upper right corner of Qoder, and we will handle the usage issue as soon as possible 
Hello,
I recently purchased a subscription to Qoder AI, and the payment has already been deducted from my account, however, my subscription status is showing as “cancelled”.
Here are my details:
-account email: ejeepormoc.support@gmail.com
-payment date: 2026-03-29
-ammount: 10.00 USD
-Payment method: Gotyme bank
Please check this issue and either activate my subscription or process a refund.
Hello, we noticed that you also sent an email. We have already addressed your issue via email. If you have any further questions, please feel free to contact us.