# The account has been automatically renewed, and the Credits remain unused

**URL:** <https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152>\
**Category:** Others\
**Tags:** ask, credit\
**Created:** [October 27, 2025, 7:57am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152 "2025-10-27T07:57:03Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![bei\_erman](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/bei_erman/32/66_2.png) [@bei\_erman](https://forum.qoder.com/u/bei_erman)\
**Post date:** [October 27, 2025, 7:57am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/1 "2025-10-27T07:57:04Z")

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今天到期自动给我续费了，现在不需要使用了，自动续费的Credits没有使用，请帮忙退一下款，谢谢

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**Author:** ![koudai1234](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/koudai1234/32/68_2.png) [@koudai1234](https://forum.qoder.com/u/koudai1234)\
**Post date:** [October 27, 2025, 7:57am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/2 "2025-10-27T07:57:12Z")

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![image](https://canada1.discourse-cdn.com/flex010/uploads/qoder/original/2X/f/f1ab46dbd45c3ede35bf1326fa5addee953b914c.png)

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [October 27, 2025, 8:29am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/3 "2025-10-27T08:29:44Z")

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[jxberxxx@126.com](mailto:jxberxxx@126.com) 请问您的账户是这个么，我们需要后台核实您的订阅请款和使用情况，才能退款 😀

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [October 27, 2025, 8:30am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/4 "2025-10-27T08:30:21Z")

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[25663xxx@qq.com](mailto:25663xxx@qq.com) 请问您的账户是这个么，我们需要后台核实您的订阅请款和使用情况，才能退款

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**Author:** ![bei\_erman](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/bei_erman/32/66_2.png) [@bei\_erman](https://forum.qoder.com/u/bei_erman)\
**Post date:** [October 28, 2025, 3:48am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/5 "2025-10-28T03:48:26Z")

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是的，就是jxbermxxx@126.com这个账号，目前自动续费了，没有再使用，请帮忙退一下

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [October 28, 2025, 6:18am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/6 "2025-10-28T06:18:03Z")

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还有个信息需要确认的，订阅的是pro还是pro+呢？

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**Author:** ![bei\_erman](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/bei_erman/32/66_2.png) [@bei\_erman](https://forum.qoder.com/u/bei_erman)\
**Post date:** [October 28, 2025, 6:49am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/7 "2025-10-28T06:49:42Z")

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订阅的应该是pro 2000Credits那个，pro+是高级版本的有6000 Credits那个的吧？

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**Author:** ![福昌\_贾](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/%E7%A6%8F%E6%98%8C_%E8%B4%BE/32/1383_2.png) [@福昌\_贾](https://forum.qoder.com/u/%E7%A6%8F%E6%98%8C_%E8%B4%BE)\
**Post date:** [October 28, 2025, 6:55am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/8 "2025-10-28T06:55:49Z")

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如题 求助怎么退费 这个月还没有用过 token 能不能退掉

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**Author:** ![何勇辰](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/%E4%BD%95%E5%8B%87%E8%BE%B0/32/322_2.png) [@何勇辰](https://forum.qoder.com/u/%E4%BD%95%E5%8B%87%E8%BE%B0)\
**Post date:** [October 28, 2025, 6:55am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/9 "2025-10-28T06:55:48Z")

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我的体验或者订阅日期是在10月27日到期，但是qoder扣费是从26日扣取的。我昨天26日已经取消了qoder订阅，请退回昨天扣取的费用。谢谢。

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**Author:** ![koudai1234](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/koudai1234/32/68_2.png) [@koudai1234](https://forum.qoder.com/u/koudai1234)\
**Post date:** [October 29, 2025, 1:31am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/11 "2025-10-29T01:31:50Z")

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是的，不好意思才看到，就是25663884@qq.com,名字是 **koudai1234，用的github登录，github账户是** [25663884@qq.com](mailto:25663884@qq.com),麻烦了

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [October 30, 2025, 7:16am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/14 "2025-10-30T07:16:07Z")

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您好，您这个退费流程已经审核完毕，等待退款到账即可 😀

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**Author:** ![Yang\_Zhan](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/yang_zhan/32/72_2.png) [@Yang\_Zhan](https://forum.qoder.com/u/Yang_Zhan)\
**Post date:** [November 3, 2025, 2:37am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/15 "2025-11-03T02:37:21Z")

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订阅管理账单页面没有退款功能,今天刚扣的款

我想退款,请问如何操作

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<div class="post-metadata">

**Author:** ![Shao\_Chris](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/shao_chris/32/96_2.png) [@Shao\_Chris](https://forum.qoder.com/u/Shao_Chris)\
**Post date:** [November 3, 2025, 2:37am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/16 "2025-11-03T02:37:19Z")

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被自动续费，Credits没有用过，上个月的都没用万，不太好用,想退款，Pro，$10

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [November 3, 2025, 6:36am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/17 "2025-11-03T06:36:49Z")

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请问 需要退款的账户是哪个？是否使用过积分？退款的是pro还是pro+？退费金额是多少？需要退款的可以把这四个发给我，我们后台需要审核之后，满足退款要求的才能退款，感谢配合 😀

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**Author:** ![Lee\_JDKS](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/lee_jdks/32/71_2.png) [@Lee\_JDKS](https://forum.qoder.com/u/Lee_JDKS)\
**Post date:** [November 4, 2025, 1:49am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/18 "2025-11-04T01:49:37Z")

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[hebingliang389@gmail.com](mailto:hebingliang389@gmail.com) pro+ thanks for refund

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**Author:** ![qwlgit](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/qwlgit/32/83_2.png) [@qwlgit](https://forum.qoder.com/u/qwlgit)\
**Post date:** [November 4, 2025, 1:50am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/19 "2025-11-04T01:50:08Z")

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邮箱是15951905256@163.com

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**Author:** ![Lee\_JDKS](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/lee_jdks/32/71_2.png) [@Lee\_JDKS](https://forum.qoder.com/u/Lee_JDKS)\
**Post date:** [November 4, 2025, 1:49am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/20 "2025-11-04T01:49:54Z")

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I have temporarily stopped using QORDER recently, but I forgot to cancel the auto-debit. Please help me with a refund. My account is: [hebingliang389@gmail.com](mailto:hebingliang389@gmail.com)

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**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\
**Post date:** [November 4, 2025, 1:58am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/21 "2025-11-04T01:58:39Z")

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Which account requires a refund? Have points been used? Is the refund for Pro or Pro+? What is the refund amount? Please provide the four details if you need a refund. Our backend will review them, and refunds will only be processed if the requirements are met. Thank you for your cooperation 😀

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<div class="post-metadata">

**Author:** ![Lee\_JDKS](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/lee_jdks/32/71_2.png) [@Lee\_JDKS](https://forum.qoder.com/u/Lee_JDKS)\
**Post date:** [November 4, 2025, 2:32am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/22 "2025-11-04T02:32:02Z")

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The account is [hebingliang389@gmail.com](mailto:hebingliang389@gmail.com), subscribed to Pro+, with no points used. The pending refund amount is: 214.92

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**Author:** ![jt053qq217\_lee](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/jt053qq217_lee/32/80_2.png) [@jt053qq217\_lee](https://forum.qoder.com/u/jt053qq217_lee)\
**Post date:** [November 4, 2025, 10:05am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/23 "2025-11-04T10:05:46Z")

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1. 2025年11月1日，未经我同意自动扣费，需要取消续订，并退回此次扣费

2. 2025年10月2日-2025年10月8日，软件运行中长时间没有输出内容，确扣除我大约1500积分，请予以对等价格比例折价给我退回

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