# The account has been automatically renewed, and the Credits remain unused **URL:** \ **Category:** Others\ **Tags:** ask, credit\ **Created:** [October 27, 2025, 7:57am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152 "2025-10-27T07:57:03Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![qwlgit](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/qwlgit/32/83_2.png) [@qwlgit](https://forum.qoder.com/u/qwlgit)\ **Post date:** [November 5, 2025, 1:29am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/24 "2025-11-05T01:29:14Z")
账户是：**qwlgit 第二次自动续费后，没有使用过积分。 退款是pro+ 退费金额是：215.17元人民币** 邮箱是15951905256@163.com ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [November 5, 2025, 2:07am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/26 "2025-11-05T02:07:57Z")
Okay, we have submitted it for review. After approval, a refund will be initiated ---
**Author:** ![Z\_PL](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/z_pl/32/93_2.png) [@Z\_PL](https://forum.qoder.com/u/Z_PL)\ **Post date:** [November 6, 2025, 1:36am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/27 "2025-11-06T01:36:26Z")
账户是：2261158748@qq.com ， 操作指示不明确导致扣款，没有使用过积分。 退款是pro+， 退款金额是：214.92元人民币 ---
**Author:** ![Lee\_JDKS](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/lee_jdks/32/71_2.png) [@Lee\_JDKS](https://forum.qoder.com/u/Lee_JDKS)\ **Post date:** [November 7, 2025, 1:12am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/28 "2025-11-07T01:12:02Z")
How many days can I get a refund? ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [November 7, 2025, 2:38am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/29 "2025-11-07T02:38:16Z")
Okay, we have submitted it for review. After approval, a refund will be initiated ---
**Author:** ![sheng\_mo](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/sheng_mo/32/96_2.png) [@sheng\_mo](https://forum.qoder.com/u/sheng_mo)\ **Post date:** [November 10, 2025, 1:36am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/30 "2025-11-10T01:36:02Z")
我也自动续费了，今天是最后一天到期，明天才开始新的时间，麻烦退一下款，账号 [moshengdejy@gmail.com](mailto:moshengdejy@gmail.com) pro 订阅 ，google账号登录 ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [November 10, 2025, 2:57am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/31 "2025-11-10T02:57:46Z")
Hello, in order to allow everyone to apply for refunds themselves, we have changed to a new refund method. Please use [refund@qoder.com](mailto:refund@qoder.com) Email application. Attached with qoder account and payment screenshot 😀 ---
**Author:** ![sheng\_mo](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/sheng_mo/32/96_2.png) [@sheng\_mo](https://forum.qoder.com/u/sheng_mo)\ **Post date:** [November 10, 2025, 8:42am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/32 "2025-11-10T08:42:27Z")
OK, Thanks for your reply ---
**Author:** ![Spring\_Lee](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/spring_lee/32/96_2.png) [@Spring\_Lee](https://forum.qoder.com/u/Spring_Lee)\ **Post date:** [November 12, 2025, 2:51am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/33 "2025-11-12T02:51:43Z")
建议每次支付再搞个扫码之类的，这样搞的很难受，没注意看就扣掉了 ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [November 12, 2025, 3:07am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/34 "2025-11-12T03:07:45Z")
Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to [refund@qoder.com](mailto:refund@qoder.com). Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days. ---
**Author:** ![袁刘贝](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/%E8%A2%81%E5%88%98%E8%B4%9D/32/338_2.png) [@袁刘贝](https://forum.qoder.com/u/%E8%A2%81%E5%88%98%E8%B4%9D)\ **Post date:** [November 18, 2025, 2:30am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/35 "2025-11-18T02:30:16Z")
账户是：yuanliubei@gmail.com ， 操作指示不明确导致扣款，没有使用过积分。 退款是pro+， 退款金额是：214.51元人民币 Invoice number：511799902120465 ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [November 18, 2025, 2:32am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/36 "2025-11-18T02:32:45Z")
按照我上面发的这个解决方法，给退款邮件发一封邮件自助处理下哦，有人会审核处理的 😀 ![image](https://canada1.discourse-cdn.com/flex010/uploads/qoder/original/2X/7/70669f1a57627120fe521648dee661120788723f.jpeg) ---
**Author:** ![山\_海](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/%E5%B1%B1_%E6%B5%B7/32/1495_2.png) [@山\_海](https://forum.qoder.com/u/%E5%B1%B1_%E6%B5%B7)\ **Post date:** [December 29, 2025, 1:52am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/37 "2025-12-29T01:52:26Z")
@**[Austin Parker](https://forum.qoder.com/u/austin_parker) 我这个账户**[huangzunfu.hzf@cainiao.com](mailto:huangzunfu.hzf@cainiao.com) 今天也自动学费了，积分没有用过，这个账户不用了，麻烦退一下款，谢谢 ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [December 29, 2025, 2:05am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/38 "2025-12-29T02:05:22Z")
> [@Austin\_Parker](#): > > Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to [refund@qoder.com](mailto:refund@qoder.com). Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days. **如何申请退款？按照下面这个操作下** 请注意申请条件：如果你在订阅后 24 小时内提出申请且尚未使用任何 Credits，即可获得退款。请将你的 Qoder 账号信息及账单发送至 [refund@qoder.com](mailto:refund@qoder.com)，我们的支持团队将尽快为你处理。退款处理需要 5 至 10 个工作日。 ---
**Author:** ![HZKR168](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/hzkr168/32/2794_2.png) [@HZKR168](https://forum.qoder.com/u/HZKR168)\ **Post date:** [February 3, 2026, 6:40am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/39 "2026-02-03T06:40:51Z")
想问一下。我只想订阅一个月。后面会自动扣费吗？ ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [February 3, 2026, 6:42am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/40 "2026-02-03T06:42:03Z")
![image](https://canada1.discourse-cdn.com/flex010/uploads/qoder/original/2X/f/f4efba4b5e8d37aa5f5e2f8f1f8e88ebe032525a.jpeg) 订阅后可以手动取消订阅的 ---
**Author:** ![HZKR168](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/hzkr168/32/2794_2.png) [@HZKR168](https://forum.qoder.com/u/HZKR168)\ **Post date:** [February 3, 2026, 7:02am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/41 "2026-02-03T07:02:15Z")
如果只有1个月。那就是要在月底。点取消订阅，就可以了是吗？ ---
**Author:** ![Austin\_Parker](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/austin_parker/32/5805_2.png) [@Austin\_Parker](https://forum.qoder.com/u/Austin_Parker)\ **Post date:** [February 3, 2026, 7:56am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/42 "2026-02-03T07:56:20Z")
是的，您可以订阅后，如果下个月不需要订阅，可以随时点击取消订阅的！ ---
**Author:** ![Skipper\_Gemx](https://avatars.discourse-cdn.com/v4/letter/s/E0AF55/32.png) [@Skipper\_Gemx](https://forum.qoder.com/u/Skipper_Gemx)\ **Post date:** [February 11, 2026, 3:55am UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/43 "2026-02-11T03:55:57Z")
@Austin_Parker Hi! Just sent an email to [refund@qoder.com](mailto:refund@qoder.com) 2 hours passed from the moment the auto renew pushed in, credits have not been touched, please take a look at my email using [skippergemx@gmail.com](mailto:skippergemx@gmail.com) Thanks. Invoice was attached in the email. ---
**Author:** ![mayaJohn200489](https://yyz2.discourse-cdn.com/flex010/user_avatar/forum.qoder.com/mayajohn200489/32/120_2.png) [@mayaJohn200489](https://forum.qoder.com/u/mayaJohn200489)\ **Post date:** [February 17, 2026, 1:52pm UTC](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152/44 "2026-02-17T13:52:08Z")
名称：mayaJohn200489 邮箱：zg08061025@gmail.com 贵公司自动帮我续费了pro计划，一直持续了两个月，我是年底账单清算才发现这两笔支出，我已经发邮箱了，希望尽快解决，谢谢啦 [Previous page](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152.md?page=1) [Next page](https://forum.qoder.com/t/the-account-has-been-automatically-renewed-and-the-credits-remain-unused/3152.md?page=3)