申请重置额度 / 临时提升配额

技术团队您们好,
我的账号 {liurayraya@gmail.com}{2025/8/28} 登录并使用时出现以下提示:

“You’ve reached your monthly quota. No worries, we’ll keep you going on the basic model. Flexible plans for more credits are coming soon.”

为了保证我们在 {具体测试场景:如多项目教学内容生成/企业内测试/} 的连续性,恳请协助:

  1. 重置当月额度,或

  2. 临时提高额度,或

  3. 将设备加入白名单/放宽单设备限制(如适用)。

环境信息

  • 操作系统:{Windows版本}

  • 设备标识:machine_id=

  • 提示截图:已可提供

这是一项合规、正当的使用/测试需求。如需更多日志或复现步骤,我可以立即补充。感谢支持!

English
Subject: Quota Reset / Temporary Increase Request (with device binding details)

Hello Support,
My account { liurayraya@gmail.com } showed the following message at { 2025/8/28 }:

“You’ve reached your monthly quota. No worries, we’ll keep you going on the basic model. Flexible plans for more credits are coming soon.”

To keep our {use case: multi-project content generation/enterprise testing/review deliverables} running, could you please help with:

  1. Resetting this month’s quota, or

  2. Temporarily increasing the limit, or

  3. Whitelisting this device / relaxing single-device constraints (if applicable).

Environment

  • OS: {Windowsversion}

  • Device ID: machine_id={ }

  • Screenshot: available on request

This is a legitimate usage/testing scenario. I can provide logs and repro steps if needed. Many thanks!

1 Like

Hello, friend! Thank you for using and supporting Qoder. However, resetting quotas is currently not supported. Please check out our subscription plans.

Why? Isn’t the subscription plan not on board?