Regarding my account: danislee@gmail.com. I have discovered that I have been charged continuously for a subscription. However, I did not authorize this paid subscription, and there was no trial period offered. These are unauthorized charges. I demand:
1. Immediate cancellation of the subscription to stop all future charges.
2. A full refund of all fees that have been deducted.
Please resolve this issue promptly and provide me with a confirmation.
I am writing to request the cancellation of my trial subscription and a refund for an unintended charge.
I recently signed up for a trial of your service. My understanding was that this was a free trial period. However, I have noticed that a monthly subscription fee has been charged to my account.
Here are my details for your reference:
- **Registered Email Address:**danislee@gmail.com
My requests are as follows:
-
**Immediate Cancellation:**Please cancel my subscription immediately to prevent any future charges.
-
**Refund Request:**I kindly request a full refund for the recent charge, as it was applied unexpectedly during what I believed to be a trial.
Could you please confirm once the subscription has been terminated and initiate the refund process? Thank you for your assistance in resolving this matter.
Sincerely,
Danis Lee (Associated with danislee@gmail.com)
感谢反馈，首先扣款和订阅需要您自己主动添加支付账号来订阅和授权的，这个操作肯定是您触发的。连续扣款，应该是首次订阅后，您忘了关闭免密自动续费的功能。我们正在后台查询，核实清楚给你同步消息 
我只是试用下，就连续扣费这个而且信用点也没有用。而且还在不停的扣费。我已经取消订阅了。之前的因为未经使用。希望退费。当有需要的时候我会订阅。
如何申请退款？符合条件的话 自助处理下哦
请注意申请条件：如果你在订阅后 24 小时内提出申请且尚未使用任何 Credits，即可获得退款。请将你的 Qoder 账号信息及账单发送至 refund@qoder.com，我们的支持团队将尽快为你处理。退款处理需要 5 至 10 个工作日。
gmail 昨天已经发过邮件了。感谢回复。
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