Unauthorized Charge After Subscription Cancellation – Urgent Refund Request

Others
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1

Hello,

I am reporting a serious issue regarding a charge that was made to my account despite canceling my QCoder subscription beforehand.

On 23/11/2025, an amount was deducted from my bank card without authorization.

Transaction ID: Provided privately to the support team.

This situation is unacceptable. I expect immediate action to:

1. Refund the charged amount without delay.

2. Confirm that my subscription is fully canceled to prevent any future unauthorized charges

I have already taken the necessary steps on my side, and I now request a prompt resolution from QCoder.

Thank you.

2

Hello,

I am reporting a serious issue regarding a charge that was made to my account despite canceling my QCoder subscription beforehand.
On 23/11/2025, an amount was deducted from my bank card without authorization.

Transaction ID: Provided privately to the support team.

This situation is unacceptable. I expect immediate action to:

  1. Refund the charged amount without delay.

  2. Confirm that my subscription is fully canceled to prevent any future unauthorized charges.

Thank you.

3

aiouana1@gmail.com Is this your account?:grinning_face: Let’s check it

4

Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to refund@qoder.com. Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days.

1 Like
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How did you cancel your subscription? Is it here?

6

Thank you for contacting us. I have already sent an email but haven’t received a reply, and I don’t know about the email address refund@qoder.com. Anyway, thank you for your response, and I am waiting for your reply. Thank you again.

1 Like
7

I hope you are still keeping your promise because I have been waiting

8

aiouana1@gmail.com Is this your account? Did you send this email? We just checked and didn’t receive your email :saluting_face:

9

Where did you send it? Is this our email?

Please note that you are eligible for a refund if you request it within 24 hours of subscribing and have not used any Credits. To apply, please send your Qoder account and bills to refund@qoder.com. Qoder’s support team will assist you with your issue as soon as possible. Refunds will take 5-10 days.

10

辛苦帮忙查一下这个账户的情况chengen.yyds@gmail.com