Windows 补偿 500 Credits 显示「已领取」但未到账,请人工核查补发

账号:1345238693@qq.com(IDE 登录账户)
活动:act-20260901-493(campaignId: 01a05bce-e800-7494-a002-806e4438f483),「Windows 问题致歉 +500 Credits」

问题描述:服务端已将该活动的领取状态标记为 CLAIMED(claimable=false),但 500 Credits 从未发放到账户,当前余额为 0。

时间线(北京时间 2026-09-08,来自桌面客户端日志):

  • 09:07:58 客户端拉取活动状态接口(/sash/api/v1/me/campaigns),返回 claimStatus=CLAIMABLE、claimable=true,活动弹窗自动打开
  • 09:08:18 弹窗被关闭(关闭原因为 dismissed / trigger: outside),客户端随即强制刷新活动状态,返回变为 claimStatus=CLAIMED、claimable=false
  • 此后每次刷新均为 CLAIMED,活动弹窗中的「接受道歉 +500 Credits」权益项不再展示

账户现状:

  • IDE 用量面板:Credits 余额 0
  • 官网用量明细:订阅版本资源 0/0、剩余 0;Credits 记录(9月1日~9月8日)中无任何发放记录

请官方人工核查该活动的领取状态与发放记录,并补发这 500 Credits,谢谢!

您这个需要下载登录New Qoder更新最新版本才能领取

i even tried as you said no effort

Me too.

Account: easternpointcomputer@gmail.com
Event: act-20260901-493 (“Windows Issue Apology +500 Credits”)
Problem Description: My status also changed to CLAIMED but my credit balance is still 0. Please manually check and reissue the 500 credits to my account. Thank you!

I see that you claimed 500 credits on September 6.